You will receive a dispatch confirmation as soon as your package leaves our warehouse. Delivery takes approx. 4-10 working days. During this time, you can check the status of your package with your tracking number at the following link. If your package does not arrive despite a confirmation of delivery, please enquire with your local service point first. It could be that your package was delivered to a neighbour, or that it was brought to one of the delivery partner's branch offices. If a local DHL representative is not able to tell you where your shipment is, please contact our service team. We will help you try to locate it.
WHAT DO I DO IF MY PACKAGE NEVER ARRIVES?
WHAT DO I DO IF MY PACKAGE NEVER ARRIVES?
WHAT DO I DO IF MY PACKAGE NEVER ARRIVES?
You will receive a dispatch confirmation as soon as your package leaves our warehouse. Delivery takes approx. 4-10 working days. During this time, you can check the status of your package with your tracking number at the following link. If your package does not arrive despite a confirmation of delivery, please enquire with your local service point first. It could be that your package was delivered to a neighbour, or that it was brought to one of the delivery partner's branch offices. If a local DHL representative is not able to tell you where your shipment is, please contact our service team. We will help you try to locate it.